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July 19, 2021

8 Questions to Ask a Roofing Contractor Before Hiring Them

Choosing the right roofing company to work with can be a confusing process. There are many things that you’ll need to consider before hiring them, from their reputation in the industry to how well they communicate with customers. In this post, we will focus on eight questions that will help you determine which roofing company is right for your project. These questions should give you a good starting point to help you find an experienced roofer who will provide top-notch service on your next project!

1) How Long Have You Been in Business?

A company that has been in the roofing industry, or has a team with decades of roofing experience, is more likely to offer quality work rather than brand new companies or single contractors you might find on Craigslist. Of course, this is only one component, but it can be a good indicator to help you narrow down your options.

Keep in mind you also want someone who will stand behind their work after installation, so you want to have your roof installed or replaced by a company that you know will be there down the line to stand up to any warranties they offered at the time of installation.

2) What Types/Brands of Material Do You Use?

A roofing contractor is not just a salesman, they need to be knowledgeable in the material that they are installing. The more reputable companies will have experience and knowledge about all types of materials used for roofing, from shingle style options to metal roofing and slate, gutters, and more. By being versed in a variety of different materials, they can help you choose the best roofing material to meet your needs. If you have a commercial property, knowing that they have experience with large commercial projects is equally important.

In addition to the type of materials the contractor works with, the brands they offer are also important. A new roof is only as good as the materials used, so you want to make sure the roofing company or contractor does not cut corners on the quality of products they use.

3) What Type of Warranties Do You Offer?

This is another important question to ask when you are interviewing roofing contractors. The more reputable companies will offer a variety of warranties including lifetime or transferable and even on the workmanship so that if it’s not done correctly they’ll fix it for free!

4) Are You Licensed and Insured?

It’s important to know that contractors who don’t maintain licensing or current insurance should be avoided for work on your home. Any contractor you consider for the job should be able to quickly and easily show you their licensure and current insurance. Keep in mind that states may have different requirements for licenses and insurance for contractors, so check with your local guidelines and laws for the exact necessary information.

5) Do You Provide References from Past Clients?

Any reputable roofing contractor should be able to provide references from previous clients. This allows you to get a feel for how the company or contractor works with a client, beyond just the physical appearance of the finished product. Previous clients should vouch for the business being communicative, punctual, and honest in their dealings.

6) Do You Have Photos of Your Work?

Photos not only show you the quality of work they do but can also help you see the scope of projects they’ve completed, from big to small. This is especially important if you are vetting contractors and roofing companies for a large commercial job.

7) How Do You Handle Material Disposal?

Roofing contractors typically use a dumpster to collect and dispose of all of your roofing materials as they tear off the old roof and replace it with the new one. It’s important to understand where the dumpster will be stored along with how they handle any remaining scraps that may be left behind. The last thing you want is to find a roofing nail in your driveway because you backed over it a week later and now need to replace your car tire. Ask if their team will use a magnetic roller to pick up every last nail to keep you and your kids (and your vehicle) safe from any loose nails left behind.

8) How Will You Protect My Landscaping?

Perhaps one of the most important questions to ask a prospective roofing contractor is how they plan on protecting your landscaping. If you have any fruit trees, shrubs, or gardens near the area where work will be done, it’s vital that whoever installs your new roof does not damage them.

Trust Crossover Roofing

There are a number of questions you should ask any roofing team before hiring them for a total roof replacement, roof repairs, or any job as important as these. Although this isn’t an exhaustive list, we hope these questions help steer you one step closer to finding a knowledgeable and reliable roofing company that can seamlessly handle your roof replacement. Whether you’re in the Triad Area of North Carolina or Wilmington, NC, Crossover Roofing is the team of professionals you need for your next roofing job. When you’re ready, contact our professionals for a free estimate.

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